Commercial Digital Communication Permission

DISCLOSURE TEXT IN ACCORDANCE WITH THE LAW ON PROTECTION OF PERSONAL DATA


Eternal Rental Tourism, registered with the Antalya Trade Registry with registration number 109437, Mersis number 0381089484200001, company headquarters located in Güzelyurt Mahallesi Lara Caddesi No: 63/2 Aksu, Antalya As Automotive Industry and Trade Limited Company ("Eternal Rental"), your personal data will be recorded, stored, updated, disclosed to third parties when permitted by the relevant legislation, transferred, classified and processed in accordance with other procedures and principles specified in the relevant legislation. Eternal Rental takes the necessary administrative and security measures at the highest possible level in order to process your personal data in a broad sense in accordance with the law and to protect privacy.

In this text;


Visiting Eternal Rental's website ("Site") with https://www.eternalrental.com/ extension ("Online Visitor") or using eternalrental mobile application ("Mobile Application"),
Signing a service contract with Eternal Rental and using Eternal Rental services outside the Site and on the Site,
You agree to provide general and personalized campaign information through commercial communication channels,
Communicating mutually through our communication channels,
Participating in campaigns and other events organized by ETERNAL RENTAL
It is aimed to enlighten you regarding the personal data processing processes.

As ETERNALRENTAL, it is possible to use cookies etc. in the Mobile Application and the Site in order to make statistical studies regarding the use of the Site and Mobile Application, to make targeted advertisements / promotions and to ensure an effective customer experience. we use methods. For detailed information about cookies, you can review the cookie policy at https://www.eternalrental.com/.

A. DEFINITIONS
In this clarification text; Personal Data; All kinds of information related to an identified or identifiable natural person, Personal Data Protection Law (KVKK): Law No.6698 on Protection of Personal Data, ETERNALRENTAL or Data Controller: Legal entity that determines the purposes and means of processing Personal Data, is responsible for the establishment and management of the data recording system refers to the person

B. PURPOSE OF PROCESSING YOUR PERSONAL DATA AND PERSONAL DATA PROCESSED
B.1 In case of visiting our site / using our mobile application, when you visit our site or use our mobile application, we use cookies and use the Site / Mobile Application in order to provide you with an effective customer experience by performing statistical studies, targeted advertisements / promotions and using our mobile application. ) we process your information. For detailed information about cookies, you can review the cookie policy at https://ww.eternalrental.com/.


B.2 In case of Site / Online / Mobile Application User Membership (Membership)
Realizing the service and membership agreements you have signed with ETERNALRENTAL and saving your Site / Mobile Application user information, enabling membership entry, informing about your membership, fulfilling the requirements of the membership agreement and using the member information without the need to enter all membership information again. Your name, surname, e-mail address, mobile phone number for logging in, log records to ensure transaction security

Your User ID information because it is automatically assigned during membership,


In order to update the information you provide during the membership process or through other channels and / or to ensure that the information you will change later is also updated for all the information you have provided about your memberships, and to fulfill our obligation to keep your personal data up to date, your name, e-mail address, mobile phone number, User ID information automatically assigned by you,


Providing you with special opportunities and offers according to your membership, general or personalized campaigns, advantages, promotions, creating advertisements, organizing other events, segmentation, profiling, reporting, marketing and analysis studies, studies to improve customer experience and strategic planning for operational processes Within the scope of analysis and business development studies, name, surname, e-mail address, mobile phone number, approaches, habits, behaviors, preferences, search movements, segments, cookie records, cookies and advertisements against Site and In-App notifications / surveys / offers / campaigns. We process your identifier / identity information and device ID, brand, model, technical features and operating system information of the device used, operator information used, survey responses.

If Commercial Communication Permission Is Granted
In the event that you give ETERNALRENTAL commercial communication permission (express consent) from any channel, you will choose general or special personalized campaigns, advantages, product and service promotions, survey studies, presentation of customer satisfaction applications, promotions, advertisements, information, marketing activities carried out by ETERNALRENTAL. We process your name, surname, fixed phone number, mobile phone number, e-mail address and log record information for the purpose of conducting commercial communication activities through channels (SMS, e-mail, Call Center, etc.), and for the purpose of transmitting our invitations to campaigns and other events.


B.4 In Case of Contacting ETERNALRENTAL Through Communication Channels
If you contact us through the call center, e-mail, Site, Mobile Application, social media and similar channels ("Our Communication Channels"), resolving your requests and complaints and communicating with you when necessary, addressing you correctly if you contact our call center Within the scope of efforts to ensure service / transaction security, better manage, monitor and report all customer relations processes and improve quality standards, name and surname, social media user name, e-mail address, mobile phone number, fixed phone number if shared, related On the other hand, your legal transaction information, your requests and complaints, your log records for the finalization of your request complaint or your request complaint, your other relevant information to be transferred by you depending on your request and complaint,

In case you fill out the Contact form on the Site or transfer it via Chatbot, name surname, telephone number or mobile phone number, e-mail, company information, information and evaluations obtained as a result of marketing campaigns, online activity information of the customer, IP address tracking, Your personal data such as information for reports in which the results of these are evaluated by the relevant business units, information and records collected about the complaints made by the person about products and services, information and records collected about the requests made by the person about products and services,


We process your call center voice recordings to be used as evidence in our efforts for customer satisfaction and any disputes that may arise between us.

B.5 For Legal Obligations and For Internal Activities
To ensure the security of you, ETERNALRENTAL and its employees and other third parties against any act, crime or behavior contrary to the legislation, to fulfill our obligations arising from the legislation and to fulfill our legal obligations against authorized and authorized private or public institutions and organizations, court, enforcement office in case of disputes, Using all kinds of lawsuits, replies and appeals against official institutions and organizations such as arbitral tribunals, conducting negotiation and agreement processes regarding disputes, delivering the necessary information to you if you request information from us or make an application within the scope of your legal rights, preventing the use contrary to the contract and legislation, To be able to detect suspicious transactions and illegal uses, to carry out cancellations, to be able to report, test and develop with internal audit and control, and to work and improve the customer experience, operational Within the scope of strategic planning, analysis and business development studies regarding the prescriptions, the name and surname, date of birth, if it is transferred due to legal processes or if it is included in the documents sent by the official authorities, the signature and T.C. Identity Number, mobile phone number, e-mail address, address, requests and complaints, invoices, payment information, call center voice records, log records, User ID, IP address, security camera records, relevant legal transaction information in case you make a transaction on the Site. Your correspondence and file information regarding the dispute processes with,


In terms of online visitors, cookie records (IP address, navigation information, device information (ID) and traffic are used in order to ensure the security of information processing and to prevent malicious use, to carry out activities in accordance with the legislation, to fulfill our other legal obligations against authorized and authorized public institutions and organizations. data) we process your data.


TO WHOM AND FOR WHICH PURPOSE THE PERSONAL DATA MAY BE TRANSFERRED
In line with the purposes specified in this Text and in accordance with Articles 8 and 9 of the KVKK;


In the fields of storage, archiving, information technology support (server, hosting, program, cloud computing) in the country, we cooperate with third parties, GSM Operators, business partners, supplier companies, banks, financial institutions, law, tax , dealers, etc. Consultancy firms that receive support in similar fields, third parties and institutions and organizations that provide support in sales, marketing and other areas related to the activities of ETERNALRENTAL,


To the authorized and authorized private or public institutions and organizations, judicial authorities and official institutions / organizations to provide information, documents and other related obligations and to exercise our legal rights such as litigation and response rights, to these institutions, organizations and authorities,


Our suppliers and payment institutions related to the relevant transaction, from whom we receive consultancy services when necessary in order to follow and detect suspicious transactions and to prevent unlawful transactions,


We transfer it to our suppliers within the scope of activities to increase site visit traffic.


D. PERSONAL DATA COLLECTION METHODS AND LEGAL REASONS
Your personal data;


Regarding the fulfillment of our obligations in accordance with the service contracts you have signed with ETERNALRENTAL and the user membership agreement, and the sales and after-sales support processes, "It is necessary to process personal data belonging to the parties of the contract, provided that it is directly related to the establishment or execution of a contract"


"Explicit consent" you will give regarding personal data processing processes and commercial communication activities within the scope of marketing, segmentation and analysis studies,


Data for the legitimate interests of the data controller regarding the detection and prevention of suspicious transactions, ensuring transaction security, studies on operational processes (strategic planning, analysis and business development studies) and customer relations processes within the scope of the use of the services offered by ETERNALRENTAL, the Site and Mobile Applications. processing is mandatory ",


"Fulfilling the legal obligation" and "clearly stipulated in the laws" regarding our obligations arising from the legislation,


Regarding legal disputes, investigations and other judicial / official processes, "data processing and transfer is mandatory for the establishment, use or protection of rights",


We process automatic and non-automatic methods based on the legal reasons that the relevant person is made public by himself.

E. YOUR RIGHTS UNDER KVKK

Within the scope of processing your data by ETERNALRENTAL, acting as Data Supervisor, you can send in writing or by mail to Güzelyurt Mahallesi Lara Caddesi No: 63/2 Aksu, Antalya.