Cancellation Refund Policy

Return / Cancellation Policy


If you inform us of your cancellation request until 2 hours before your reservation, all the amount you have paid will be refunded to your card without interruption.


Our refund practices in your other cancellation requests;


If there is less than 2 hours from the delivery date you specified during the reservation, or if the vehicle is not received with the necessary document signatures on the relevant date without requesting a cancellation, the 1-day rental fee will be deducted and the remaining amount will be refunded to your credit card, but if your total rental period is 1 day, no refund will be made.


If there is more than 2 hours to the time of your reservation, no deduction will be made.


Price differences may occur in changes in your reservation. For such cases, please contact our reservation center 0850 305 03 03 or [email protected].